Dr Amy Klinger quoted in Facilities.net article

Staff members should know to watch for and engage visitors in the facility, as this forms a second line of defense, says Amy Klinger, director of programs with Educator's School Safety Network. Simply walking up to the visitor and saying something like, "Good morning, how can we help you?" not only helps legitimate visitors feel welcome, but lets those who aren't supposed to be in the building know that their presence has been noted.


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